Anti-Fraud
Please read this document carefully. By using our platform you agree to the terms outlined below.
Last updated: June 2, 2026
1. Commitment
Bitrex Digital LLC (a Colorado limited liability company, with registered office at 1500 N Grant St, Ste N, Denver, CO 80203, United States of America, LLC Certificate No. 20261668852, Colorado Secretary of State; "BitRex", "we", "us", "our") maintains a zero-tolerance approach to fraud, regardless of whether it is directed against the Platform or perpetrated by third parties using the Platform as a conduit. We invest in dedicated fraud-prevention staffing, blockchain analytics tooling, and machine-learning models that score transaction risk in real time.
2. Indicators We Monitor
- Behavioural anomalies (e.g. high-velocity account opening, inconsistent device fingerprints, geographic implausibilities);
- Funding flows from known mixer, gambling, sanctions or darknet addresses;
- Document spoofing during KYC, including AI-generated identity documents;
- Unusual referral-tree patterns indicative of self-referral or referral farming;
- Card-scheme chargebacks against gateway deposits.
3. Actions We May Take
Upon detection of suspected fraud we may, at our sole discretion: (i) request additional verification documents; (ii) place the affected account under temporary withdrawal restriction; (iii) suspend or terminate the account; (iv) reverse erroneously credited mining or referral balances; (v) report to law enforcement and competent financial-intelligence units; (vi) cooperate with chain-analytics partners to support recovery.
4. User Cooperation
Users agree to cooperate with reasonable BitRex fraud investigations, including by providing additional information or documents. Failure to do so within fourteen (14) days of request shall be a sufficient ground for permanent account termination.
5. Reporting Fraud
If you believe your account has been compromised or you have observed fraudulent activity on the Platform, contact us immediately via the dashboard support ticket system. We will respond within thirty (30) minutes for critical security incidents.
Corporate Information & Notices
All notices, service of process and correspondence in respect of this policy or any matter arising out of your use of the Platform should be directed to:
Bitrex Digital LLC
1500 N Grant St, Ste N
Denver, CO 80203, United States of America
LLC Certificate No. 20261668852, Colorado Secretary of State
Service tickets may also be opened through the support panel within your account dashboard. Where this policy refers to "BitRex", "we", "us" or "our", it shall be deemed to refer to Bitrex Digital LLC.